1. Order Cancellation Policy
Orders can only be cancelled before they are dispatched for shipping.
Once an order has been shipped, no cancellations or refunds will be processed.
To request a cancellation, please email us at info@gamthiaahar.in with the subject line:
"Cancellation Request"
Your email must include the following details:
Order ID
Reason for Cancellation
Upon receiving your cancellation request, we will initiate the process and confirm via email.
The refund (after applicable deductions) will be credited to the original payment method within 7–10 business days.
Please note: Bank transaction charges, if any, will be deducted from the refund and borne by the customer.
2. Refund Policy
Refunds are applicable under the following conditions:
The order was cancelled prior to shipment.
The order was not delivered to the recipient (excluding failed deliveries due to incorrect or unreachable addresses).
If the delivered product is found to be damaged or of poor quality, and the issue is verified by our team.
If a service failure occurs from our side (e.g., delivery or packaging error), upon review.
Important Notes:
Refunds are subject to verification and approval by Gamthi Aahar management. The decision will be final and binding.
The refund amount will not exceed the amount paid by the customer.
Discounted or promotional amounts are non-refundable.
Any excess payment made inadvertently will not be refunded but may be adjusted against future purchases.
3. Return Policy
Returns are accepted under the following conditions:
The product was delivered in a damaged condition or had quality issues due to company fault.
A return request must be submitted to info@gamthiaahar.in within 10 days of purchase.
Return shipping must be arranged by the customer and is done at their own risk and cost.
Products must be returned in original packaging, unused, and sealed to be eligible for replacement or refund.
4. Exchange Policy
In case of damaged, defective, or incorrect items, we may offer a free replacement or exchange, subject to stock availability.
Please email us with photographs and your order details so our team can assist accordingly.
5. Delivery Delays
While we aim for timely delivery, unforeseen events such as natural disasters, strikes, or logistics disruptions may cause delays.
We appreciate your understanding and patience in such rare circumstances.
6. Customer Responsibility
Customers must provide accurate delivery details including name, address, phone number, and email.
Gamthi Aahar is not liable for failed deliveries due to incorrect or incomplete information provided by the customer.
7. Customer Support
For any questions or concerns, reach out to us at: info@gamthiaahar.in
Support hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
Queries received outside working hours will be responded to on the next business day.
8. Policy Updates
Gamthi Aahar reserves the right to update or modify this policy without prior notice.
In case of significant changes, customers will be informed via email or through a website announcement.
Orders can only be cancelled before they are dispatched for shipping.
Once an order has been shipped, no cancellations or refunds will be processed.
To request a cancellation, please email us at info@gamthiaahar.in with the subject line:
"Cancellation Request"
Your email must include the following details:
Order ID
Reason for Cancellation
Upon receiving your cancellation request, we will initiate the process and confirm via email.
The refund (after applicable deductions) will be credited to the original payment method within 7–10 business days.
Please note: Bank transaction charges, if any, will be deducted from the refund and borne by the customer.
2. Refund Policy
Refunds are applicable under the following conditions:
The order was cancelled prior to shipment.
The order was not delivered to the recipient (excluding failed deliveries due to incorrect or unreachable addresses).
If the delivered product is found to be damaged or of poor quality, and the issue is verified by our team.
If a service failure occurs from our side (e.g., delivery or packaging error), upon review.
Important Notes:
Refunds are subject to verification and approval by Gamthi Aahar management. The decision will be final and binding.
The refund amount will not exceed the amount paid by the customer.
Discounted or promotional amounts are non-refundable.
Any excess payment made inadvertently will not be refunded but may be adjusted against future purchases.
3. Return Policy
Returns are accepted under the following conditions:
The product was delivered in a damaged condition or had quality issues due to company fault.
A return request must be submitted to info@gamthiaahar.in within 10 days of purchase.
Return shipping must be arranged by the customer and is done at their own risk and cost.
Products must be returned in original packaging, unused, and sealed to be eligible for replacement or refund.
4. Exchange Policy
In case of damaged, defective, or incorrect items, we may offer a free replacement or exchange, subject to stock availability.
Please email us with photographs and your order details so our team can assist accordingly.
5. Delivery Delays
While we aim for timely delivery, unforeseen events such as natural disasters, strikes, or logistics disruptions may cause delays.
We appreciate your understanding and patience in such rare circumstances.
6. Customer Responsibility
Customers must provide accurate delivery details including name, address, phone number, and email.
Gamthi Aahar is not liable for failed deliveries due to incorrect or incomplete information provided by the customer.
7. Customer Support
For any questions or concerns, reach out to us at: info@gamthiaahar.in
Support hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
Queries received outside working hours will be responded to on the next business day.
8. Policy Updates
Gamthi Aahar reserves the right to update or modify this policy without prior notice.
In case of significant changes, customers will be informed via email or through a website announcement.